Our Employees


Susie Hollenbeck
Anne Bickham
Frank Melendez
Diane Gustafson
Frank Ojeda
Annette Howell
Robert Love
Georgiy Bratulin
Eva Mangasser
Clay Gullet
Dirk Nelson


Susie Hollenbeck is the Executive Director of High Desert Homeless Services, Inc. She has been in this position since June 2000. She is responsible for the administration of the shelter and is the chief executive office of the agency. All staff, employees and volunteers are under her direct or indirect leadership. She organizes, reorganizes and arranges the administrative, supervisory and instructional staff, including programmatic and business affairs, as best serve the agency. She selects and supervises all personnel within the guidelines of the personnel policies and approved annual budget. In general, she performs all duties incident to the office of the executive director and such other duties as may be prescribed by the agency board. Her duties also include: development and implementation of the agencies fundraising plan, which includes fundraisers and grant writing.

She sees her purpose as finding better ways to assist homeless individuals and families to pursue a better way of life. Her main duty is to keep the shelter running smoothly by bringing in the funds for support.
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Anne is the shelter in house book and record keeper. Her responsibilities include: maintaining shelter financial records, payroll, and annual reports. She also prepares the monthly financial reports for the board meetings. She monitors and logs multiple grant disbursements, maintains employee records and prepares and maintains tax and business forms.

Anne started with the shelter as a volunteer in 2000, and she has been a valued member of the shelter staff since March 2001.
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Frank is our late night shift manager.
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Diane is our Shelter Manager Assistant.
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Early and late shift manager.
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Annette manages shelter activities on her assigned shift. She works under the direct leadership of the Shelter Supervisor. She is responsible for the smooth running of the shelter on her assigned shift. Her duties include: Client assessment and intake, meal preparation, appropriation of toiletry and other needed items to clients, etc.

She also facilitates the Youth Experience Program, providing the shelter youth with experiences that spark their imagination and raise their level of achievement.

She volunteered for 2 years before becoming a valued staff member in May 2004.
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Robert is the late shift night manager and manages all shelter duties on his assigned shift. During his shift, he is responsible for the safety of the clients and the security of the shelter. He also makes sure Breakfast is provided for all clients and sack lunches are made for all working clients.

He has been a valued member of our shelter staff since May 2005.
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Georgiy is responsible for the maintenance and care of the entire shelter property, including grounds, buildings, equipment and shelter vans. He makes repairs to the facility and constructs needed cabinetry. He also picks up and transports all donations from various restaurants and organizations. When necessary, he transports clients. He also assists shelter managers whenever needed.

He was a volunteer for 6 months before being one of our favorite employees. He became a valued staff member in July 2001.
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Eva is our Shelter Day Manager.
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Clay recently retired as program director of the shelter, but he continues his association with us as a fundraising associate. He is now refocusing his attention on raising funds for the shelter by using new innovative techniques. Clay started our EBAY program, which he organized and runs. He also volunteers as a computer literacy teacher and instructs on the basics of EBAY selling in our adult education program. He is also available to assist clients in obtaining their G.E.D.

Clay has been with the shelter since September 2002.
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Dirk is a volunteer teacher in our adult education program. He teaches life skills, parenting and budgeting.

Dirk has been a volunteer at the shelter since August 2005.
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